This week I
learned that empowerment for leadership is giving the freedom those we lead to
be successful by allowing them to do it their way verses my way. This
reflection blog is to review article “Empowerment
Rejuvenating a potent idea”, written by Russ Foster and provide a compare
and contrast to the information learned in the course material. The catch
phrase from the executive summary states that empowerment creates an auto
assumption that employees will be focused and motivated to work but then again
there is no “one size that fits all” for empowerment strategies. Forrester discusses how managers continuously
find ways to empower their teams but there are six short circuits
organizational empowerment. My reflection blog will discuss real time examples
with a compare and contrast centered around precipitous empowerment,
psychological and how once size approach does not fit all. (Forrester,
2000)
Precipitous Empowerment
Precipitous empowerment decisions
are made quick and tend to come with a high level of risk. An example of
precipitous empowerment is when my company decided to merge a program of
employees spread across two states into one central location. We had new
management who developed this plan of benefits for those who chose to move to
another state, and made the promise taking care of employee families and jobs
if they would buy-in to this process. The rules were strict that you had to
remain in your current role for one year, and then you could start applying to
open jobs at the original location. Along the transfer of employees to one
location, there was the merge of skills from two fighter programs, F-16 and
F-22. The empowerment was to work as a team, present new ideas to help leaders
understand work scope challenges and strategies. There was great teamwork for
the first six months of the transition, but as leaders were being forced out of
the company due to a new need to reduced management levels due to having to
high of an overhead structure for the combined programs employee attitude
started to change. Anytime there is a reduction in leadership, and a new panel
is implemented there seems to be a decrease in motivation and difficulty in
self-empowerment, not accounting for the leaders ability to empower the team to
keep them focused. There was also a very
small group of employees who moved, had to do so without their families, which
creates their own level of personal hardships.
We had various town hall meetings where management would get up and
define the changes, vision, and how we are a team. When the meeting was over
you hear opening the lack of trust or respect due to the leaderships
precipitous empowerment approach that carries a level of unmotivated employees.
Once you lose the trust of the employees, it doesn’t matter how precipitous your
change is, it will be hard to empower. (Forrester, 2000)
Psychological Concept
I
really enjoyed the concept that
“empowerment tactics are designed to alter the belief system of
employees about their own power, to increase self-efficacy, and to tap into
employee’s intrinsic motivation to do their work”. (p69) I can relate to this
concept as a self-starter I can do my job successfully and need little to no
assistance. I have the confidence and power to discuss my work on behalf of my
program, and often leadership comes to me for answers for our customer. The
psychological power is balanced with my skills and leadership demonstration.
That power is auto given, however, during audits and inspections I
automatically seem to lose that power as management feels the need to control
all communications due to the reputation is now on them, directly. (Forrester, 2000)
Forrester
makes a statement that “Some organizations focus more on convincing employees
of the power they have than actually on giving them more of it”. (p69) I found
this interesting as one of the references that you can see power auto placed
when you see a poster with a title on it, but its applied power verses real
power. A personal example that came to mind is holding the position of
Executive Vice President of our leadership association. My picture is in every
building onsite and I have power by a position, but I rally don’t have power at
all. Any events that are conducted as an organization have to be approved by
the human resources department. I view
the psychological approach to power is based on convenience, and it can change
as quickly as it is assigned. (Forrester, 2000)
One size fits all
Empowering
employees to do work the same is a fallacy due to the approach to solve a
problem, create a new design, or lead a team of performers are all different
based work roles. In my work role as a scheduler my monthly tasks are routine,
but my daily tasks are variable. My team is comprised of scheduler integrators,
cost integrators, cost analysts, estimators and contracts negotiators. Our
teams lifecycle of work is divided by those who bid and obtain new work, a few
of us that engineer the schedule and cost for current work, and those who
perform contract closeout. The speed of our team is variable and empowerment is
variable based on the effort. Forrester talks about how programs fail at
empowerment due to not differentiating among their employees (p79), and the
counter would be you have to empower the team the same when you are faced with
a critical deadline and there is no time to be different. Our team is cross
trained enough to where a scheduler can do a cost analyst job, and vice versa
allowing to be different approach to empowering the team. I think at times the
employee has to change to the empowering approach verses leaders changing to
the employees. (Forrester, 2000)
Conclusion
There are so many
assumptions on empowerment and there is a tendency to keep re-inventing the
wheel of how to empower teams. Empowerment to me is two part due there being
self-empowerment, and leadership empowering others to succeed. I have been very
lucky in my career to not have to be empowered by a leader, as I tend to be an
inventor who is always looking for ways to do things more efficient and take
less time. I enjoy sharing my creations, and have been deemed a visionary on my
annual peer reviews. I enjoyed reading this section on empowerment as I can
easily see where leaders struggle on empowering their teams to be creative. The
area that I felt deals with empowerment success is lack of trust and the
turbulent changes in the work place. The one are I did not see in the writing
is the multi-generations working in the workplace with the compare and contrast
of how to empower each other. I would have to admit the challenge of empowering
the new generation entering the workforce due to their need of always asking
why when you give them an assignment, and have had to learn to take a step back
and remember they are learning and its my job to teach.
Works Cited
Forrester, R.
(2000). Empowerment: Rejuvenating a Potent Idea. The Academy of Management
Executive , 14 (3), 67-80.